Privacy

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Thank you for using the Asante Akim Restaurant App.
We value your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect only the information necessary to process your order:

Data CollectedPurpose
NameTo identify your order
Phone NumberTo send SMS updates about your order
Order DetailsTo prepare and confirm your food order

We do not collect:

  • Addresses
  • Banking or card details
  • Device information for advertising
  • Location/GPS data

📦 2. How We Use Your Information

Your information is used only to:

  • Process and prepare your food order
  • Send SMS or app notifications about order status
  • Contact you if there is an issue with your order

We do not use your information for advertising or marketing.

🔐 3. Data Storage & Security

We store data securely using:

  • Google Firebase Firestore
  • Encrypted Google Cloud Services

We take reasonable steps to protect your information from:

  • Unauthorized access
  • Misuse or disclosure
  • Loss or alteration

✉️ 4. SMS Communication

We send SMS updates using a trusted third-party provider (SMSPortal South Africa) to:

  • Confirm orders
  • Provide estimated preparation time
  • Notify when ready for collection

Your number is used only for order communication, and we do not allow SMS advertising.

🤝 5. Sharing of Information

We do not sell, share, or distribute your data to third parties for marketing.
We only share data when:

  • Required by law
  • Necessary to protect our legal rights
  • Needed to complete your order (example: SMS delivery provider)

👶 6. Children’s Privacy

Our service is not designed for use by individuals under 16 years old.
If we learn that we have unintentionally collected data from a child, we will delete it immediately.

🗑 7. Data Retention

We retain order data only for legal, tax, or operational purposes.
You may request removal of your information by contacting us.

📧 8. Contact Information

If you have questions or requests regarding your privacy, please contact us:

Asante Akim Restaurant
Email: asanteakimrestaurant@gmail.com
South Africa

🔁 9. Policy Updates

We may update this Privacy Policy if our app features change.
We will notify users by updating the effective date at the top.

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